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Avoid overcommunicating Generally, users don't read, they scan. Reserve such solutions for problems that really can only be solved by an administrator. There are many extreme examples, but let's look at one more typical. For example, it is better to say An unknown error occurred than something that is likely to be inaccurate. have a peek here

See ASP.NET Ajax CDN Terms of Use – http://www.asp.net/ajaxlibrary/CDN.ashx. ]]> Developer resources Microsoft developer Windows Windows Dev Center Windows Doing so simplifies the error message for typical usage. STOP: 0x00000023 (parameter, parameter, parameter, parameter) FAT_FILE_SYSTEM... STOP: 0x00000083 (parameter, parameter, parameter, parameter) OFS_FILE_SYSTEM...

Error Messages Examples

Ordinarily users shouldn't have to read external text to understand and solve the problem, unless the solution requires several steps. If users are likely either to perform an action or to change their behavior as a result, provide the error message. In this example, a balloon indicates an input problem while still in the control. The work item forgot to disable impersonation before it returned.

Users shouldn't be blamed or made to feel stupid. Yes No Additional feedback? 1500 characters remaining Submit Skip this Thank you! Additional information is provided in the event log758 Internet Connection Sharing is already enabled on the connection760 An error occurred while routing capabilities were being enabled761 An error occurred while Internet Error Message Examples Text STOP: 0x00000065 (parameter, parameter, parameter, parameter) MEMORY1_INITIALIZATION_FAILED...

The system generates a fault, which normally indicates that the system looks for data in the paging file. Style Considerations Use complete but simple sentences. Please try the request again. Developer resources Microsoft developer Windows Windows Dev Center Windows apps Desktop Internet of Things Games Holographic Microsoft Edge Hardware Azure Azure Web apps Mobile apps API apps Service fabric Visual Studio

STOP: 0x0000006D (parameter, parameter, parameter, parameter) SESSION1_INITIALIZATION_FAILED... List Of Error Messages Avoid the word "please," except in situations in which the user is asked to do something inconvenient (such as waiting) or the software is to blame for the situation. Error Message: PAGE_FAULT_IN_NONPAGED_AREA Explanation: This Stop message occurs when requested data is not found in memory. Doing so is counter to the encouraging tone of Windows.

Error Messages Best Practices

Pare the main instruction down to the essential information. Leading cause: Programmers using normal UI to make messages to themselves. Error Messages Examples Restart the system before the disk scan begins on a system partition. Error Message 404 Please ensure that the LAN adapter is connected before enabling Internet Connection Sharing784 You cannot dial using this connection at logon time, because it is configured to use a user name

To stop an operation and close the message box, use the Cancel button. navigate here Provide the user with a solution to the problem. Can the problem be prevented without causing confusion? If a message has multiple audiences, you may need to provide separate text for administrators, end users, and developers. Error Message Guidelines

In this example, the program can't find a camera to perform a user task. You’ll be auto redirected in 1 second. Disabling memory caching of the BIOS might also resolve it. http://qtechnology.net/error-message/error-message-when-opening-microsoft-autoroute.html Avoid user confusion by giving necessary error messages.

Don't just restate the existing information in a more verbose format. Error Messages Ux If you have software programs that produce numeric error codes now you can find out what they really mean.

Error Messages for Windows also provides a facility to display and print Recommended alternative: Developers must conditionally compile all such messages so that they are automatically removed from the release version of a product.

Exception: Fully qualified file paths, URLs, and domain names don't need to be in double quotation marks.

Avoid involving the user in troubleshooting—use a different error message for each detectable cause. Yes No Tell us more Flash Newsletter | Contact Us | Privacy Statement | Terms of Use | Trademarks | © 2016 Microsoft © 2016 Microsoft

Completely useless error messages Incorrect: Users learn that there was an error, but have no idea what the error was or what to do about it. The more text there is, the harder the text is to scan, and the more likely users won't read the text at all. The characteristics of good error messages In contrast to the previous bad examples, good error messages have: A problem. this contact form Your cache administrator is webmaster.

It can be interpreted to mean that a required action is optional. Incorrect: Click OK to restart Windows. Errors aren't warnings. Downloads and tools Windows 10 dev tools Visual Studio Windows SDK Windows Store badges Essentials API reference (Windows apps) API reference (desktop apps) Code samples How-to guides (Windows apps) Learning resources

Are the primary target users IT professionals? Poorly written error messages result in low product satisfaction, and are a leading cause of avoidable technical support costs. States that a problem occurred. Users shouldn't have to determine this information from another source.

Describe the problem in terms of user actions or goals, not in terms of what the software is unhappy with. Consider disabled controls. In this example, the user entered an incorrect time value. STOP: 0x00000005 (parameter, parameter, parameter, parameter) INVALID_PROCESS_ATTACH_ATTEMPT...

For example, if your program has an unhandled exception, the following error message is suitable: If you can't suppress an unknown error, it is better to be up front about the STOP: 0x00000042 (parameter, parameter, parameter, parameter) ATDISK_DRIVER_INTERNAL... Determine the appropriate message type Some issues can be presented as an error, warning, or information, depending on the emphasis and phrasing. The following error messages are not available on the Web.

Do not make the user feel at fault even if the problem is the result of a user error. Network problems can be solved by checking the physical network connect, and running Network diagnose and repair. DATA_BUS_ERROR KMODE_EXCEPTION_NOT_HANDLED TRAP_CAUSE_UNKNOWN A worker thread is impersonating another process.